Please read these Terms of Service carefully before using the go-currencycloud platform. They set out the legal agreement between you and go-currencycloud governing your use of our cross-border payment infrastructure and FX solutions.
Last updated: 1 June 2025
By accessing or using the go-currencycloud platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services. Your continued use of the platform constitutes ongoing acceptance of any amendments we make.
go-currencycloud provides cross-border payment infrastructure, foreign exchange (FX) solutions, and related financial technology services to businesses and developers via API and web interfaces. Our services are subject to applicable financial regulations and may be modified, suspended, or discontinued at our discretion with reasonable notice. We do not provide retail banking services and are not a deposit-taking institution.
You must provide accurate, complete, and current information when registering an account. You are solely responsible for maintaining the confidentiality of your credentials and all activities that occur under your account. You must notify us immediately at [email protected] if you suspect any unauthorized access or security breach.
All payment instructions submitted through the platform are binding once confirmed and may not be reversed except as permitted by applicable law or our operating procedures. You warrant that you have the legal authority to authorize each transaction and that all funds used are from legitimate sources. go-currencycloud reserves the right to reject, delay, or cancel any transaction that we reasonably believe violates applicable law or our policies.
Exchange rates quoted on the platform are indicative and may change before a transaction is confirmed; the rate applied will be the rate in effect at the time of execution. Applicable fees are disclosed prior to transaction confirmation and are non-refundable once a payment instruction has been processed. We reserve the right to update our fee schedule with at least 30 days' notice to registered users.
All content, software, APIs, trademarks, and technology made available through the go-currencycloud platform are the exclusive property of go-currencycloud or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for its intended purpose. You may not copy, modify, reverse-engineer, or distribute any part of the platform without our prior written consent.
You must not use the platform for money laundering, terrorist financing, sanctions evasion, fraud, or any other illegal purpose. Automated access beyond permitted API usage, attempts to circumvent security controls, or use of the platform in a manner that imposes unreasonable load on our infrastructure are strictly prohibited. Violation of these restrictions may result in immediate account suspension and referral to relevant authorities.
The platform is provided on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted availability. go-currencycloud does not warrant that the platform will be error-free or that defects will be corrected. FX markets are inherently volatile; we make no representations regarding future exchange rate movements.
To the maximum extent permitted by law, go-currencycloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total aggregate liability for any claim shall not exceed the fees paid by you to go-currencycloud in the three months preceding the claim. Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by law.
Either party may terminate the agreement at any time by providing written notice; go-currencycloud may terminate immediately if you breach these Terms or if required by law or regulatory authority. Upon termination, your right to access the platform ceases and any outstanding payment obligations remain due. Clauses relating to intellectual property, disclaimers, liability, and governing law survive termination.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
If you have any questions about these Terms of Service, please contact our Legal team at [email protected] or by post at go-currencycloud, 12 Finsbury Square, London, EC2A 1AR, United Kingdom. We aim to respond to all legal enquiries within five business days.
Questions about these Terms?
Contact our Legal team at [email protected] or visit our Contacts page.
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